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SebastienFaye

Hello

It has been several weeks (months) that my application is subject to the apple store: it is still not available on the latter. Is there a problem?

Thank you in advance ...

"iPhone app submission status

Good news! Your app will be submitted to the Apple AppStore. Kindly note that submissions to Apple's Appstore takes at least 2-3 weeks or longer in some cases."

My application: "WeeBe"
Account: seb [a] weebe.fr

--------------------------------
Bonjour,

Cela fait plusieurs semaines (quelques mois) que mon application est soumise à l'apple store: elle n'est toujours pas disponible sur ce dernier. Est-ce qu'il y a un problème ?

Merci par avance...
---------------------------------

Grant LaCorte

Hello Sebastian,

I downloaded your app and the content look solid but you are including an "NM: Nintendo Masters" graphic in every piece of content which is generating an awkward thumbnail for each article on the home screen.

To solve this issue you should try this:

Delete the NM logo in each article so it is not read by our thumbnail generating programming.
or...
Add an image to the pieces of content that you wish to display a thumbnail. Each article that has an image will display that image in an icon format next to the article title on the selection screen.

Also, make sure that you own all of the RSS feeds that you include or ensure that you have full consent from the website you want to feed from.

I hope this helps.

Warm Regards,

Grant

SebastienFaye

Hello Grant

Thank you for your response!

The RSS feeds are mine and I just change them properly. Now, each of the RSS feeds will no longer display the image too much, and the tags are correct.

You can check for yourself: http://www.nintendo-master.com/rss/news.php.

Can you verify that the problem is solved and re-submission to the apple store?

Small note: when I go to my interface on iSite, the tab "Design" displays this problem. However, it is no longer present on my RSS feed. Cache problem ?

Thank you very much!

Sebastien.

--------------------

Bonjour Grant,

Merci pour votre réponse !

Les feeds RSS sont à moi et je viens de les modifier proprement. Désormais, chacun des feeds RSS n'affichent plus d'image en trop, et les balises sont correctes.

Vous pouvez vérifier par vous-même: http://www.nintendo-master.com/rss/news.php.

Pouvez-vous vérifier que le problème est résolu et relancer la soumission à l'apple store ?

Petite note: quand je vais sur mon interface sur iSites, l'onglet "Design" affiche ce problème. Hors, il n'est plus présent sur mon feed RSS. Problème de cache ?

Merci beaucoup !

Sébastien

-----------------

SebastienFaye

Up ! Please help me :-).

Grant LaCorte

Hello Sebastian,

Thank you for your flexibility, we are submitting your app. Stay tuned for an update on whether the app was accepted or not also detailing your next step.

Warm Regards,

Grant

SebastienFaye

Hello Grant,

Thank you for this!

Sebastien.

SebastienFaye

Hi !

Any news from my app ?

Thanks,

Sébastien

Grant LaCorte

Hey Sebastian,

Your app is in queue as we speak I will let you know as soon as we do!

Warm Regards,

Grant

SebastienFaye

Okay !

Thanks a lot :-)

SebastienFaye

Hello

Can you speed up the publication process?

I have no news, and I made my last payment on May 21 ...

Thank you.

Sebastien.

SebastienFaye

Any news ? :(

Grant LaCorte

Hey Sebastian,

I am sorry to say no news yet but I will check bvack with you as soon as I hear anything.

Warm Regards,

Grant

SebastienFaye

Hey Grant,

Okay I wait ... T_T

Tell me what

Seb.

SebastienFaye

I have no news, and I made my last payment on May 21 ...

I worked hard waiting, but now it's been several months since I paid into the void ... Can you dédomager? or make an effort to publish the application? thank you.

Thanks...

Grant LaCorte

Hello Sebastian,

Excuse our delay with the app. It has not been submitted to the app store yet. I will repost this afternoon with an update to inform you of whether we have submitted it. I apologize for the delay.

Warm regards,

Grant

Grant LaCorte

Hello Sebastian,

I have processed through your application but will not be submitting the app until you add more content. The app store accepts apps with diversified and thorough content and Weebe needs more content.

Every post is displaying the same thumbnail image in the home screen display. Every post is 1-2 sentences long to gain app store submission you need more content within each post.

My sincerest apologies for the delay i am forwarding the message from our programmers. Thank you very much for your patience.

Warmest Regards,

Grant

SebastienFaye

Up !

SebastienFaye

Hello Grant,

Thank you for your efforts,

I just changed everything on my website, and everything is good: the text is complete, and there are many more images for each item! (One image per item).

Can you publish my application on apple store and android market ? thank you !

Sebastien.

SebastienFaye

Up! Thank you ;-)

SebastienFaye

Please help me :-(

Thank you ! :-(

Yamini

Hi Sebastian,

Sorry for the delay on this. Let me look into timelines and get back to you.

Best,
Yamini

SebastienFaye

Hi Yamini,

Is it possible to have an extension or a gesture of goodwill? it makes since May I've waited my application ...

Thank you.

SebastienFaye

Up ! :-)

Grant LaCorte

Hey Sebastian,

Thank you for all of you patience we really appreciate you, your app and your business. I am in discussion with our product manager to see if this app will get accepted to the app store without any doubt. I will notify you if there is anything you need to do. Is there anything I can help you with further?

Warm Regards,

Grant

SebastienFaye

Okay thanks !

Any news ?

Sebastien.

Grant LaCorte

Hey Sebastian,

I just discussed your submission with the product manager, he informed me that we will have an update later this afternoon. I will post as soon as I hear. Thank you again.

Warm Regards,

Grant

Grant LaCorte

Hey Seb,

I received word from our product manager that we should be submitting tomorrow. I will confirm with you tomorrow. Thank you for all of your patience.

Warm Regards,

Grant

SebastienFaye

Hello Grant,

Thank you for your efforts, so I'm waiting to hear from you,

Very good day

Sebastian.

SebastienFaye

?...

Grant LaCorte

Hello Sebastian,

I will have a response for you in the early afternoon. Thank you for all of your patience.

Warm Regards,

Grant

SebastienFaye

Hello Grant,

Do you realize that this is since May 2010 that I expect a release of my application? I demand a refund, even partial, because it is, you will agree, unacceptable...

Thank you.

SebastienFaye

Up

Yamini

Hi Sebastien,

I apologize for the delay in writing back to you.

Please give me time until Monday to mail you with more information.

Best,
Yamini

SebastienFaye

Hi yamini,

Okay, I waiting for your email,

Best,

Sebastien

Yamini

Hi Sebastien,

I think the app is good. I'm going to add it to the queue for submission and notify you when we submit it.

Best,
Yamini

Yamini

Sebastien,

Also I realize your frustration with the delay. The way we make up for it, is that your app is going to be the newest version of the app, with cool features we did not include in May.

Best,
Yamini

SebastienFaye

Ok thank you very much!

I therefore expect that.

By cons, can you tell me how long I will have the free publication? (included in what I have already paid). I need to know for my budget.

The application will she published in French?

Thank you!

SebastienFaye

Up ?

Yamini

Hi Sebastien,

Yes, the app will be published in French.

The subscription will renew itself 1 year from the date at which you subscribed to iSites.

Best,
Yamini

SebastienFaye

Hummm Hello !

In fact, and after see your websites, I want the "pro" pricing, for the androïd app, the iPhone app, and push notification, all In french, for my app "WeeBe". Can you change that ? And offer me few months for the publication delay ? (since may/june 2010...).

Thanks.

Yamini

Hi Sebastien

It seems my response got lost.

So you mean you will upgrade to Pro?

I have a request here - we are again seeing delays in app submissions. If you upgrade to Pro, can you get your own Apple Developer ID that we can submit your app with.

Best,
Yamini

SebastienFaye

Hi Yamini,

I just subscribe and pay your plan "Pro" ($ 99/month). For the Apple account, I do not have and I initiated the establishment phase. What address should I send it? (I do indicate the login and password?).

Since I just paid and the period that has passed since May 2010, can you help me? For example, giving me several months of the phrase "Pro" I have to subscribe?

Thank you.

SebastienFaye

Hello,

It's OK for the developer account and publishing, as indicated on the mail I received from iSites, I see this with "Raju Sagiraju"

By cons, can you make a gesture of goodwill? ("For example, giving me several months of the phrase "Pro" I have to subscribe?")

Thank you.

Sebastian

Yamini

Sebastian,

I'm taking this conversation to email.

Hence closing the discussion.

Yamini

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